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https://www.kay.com/kay-returns-exchanges
Simply bring it into any KAY (or Sterling Family of Jewelers location) within 60 days after your order was shipped. Please note: Watches may be returned or exchanged within 30 days after the purchase was shipped if in original condition with its packaging, warranty documents, and instructions.
https://www.kay.com/return-and-exchange-modal
Returns and Exchange Policy At Kay, we strive to provide each and every Guest with an experience that makes them feel confident in their purchase. We hope your selection brings you many years of enjoyment. However, if for any reason you are dissatisfied with your purchase, you may return your item based on our current Return and Exchange Policy.
https://kayjewelers.knoji.com/questions/does-kay-jewelers-offer-free-returns-whats-their-exchange-policy/
Mar 15, 2021 · Yes, Kay Jewelers does offer free returns & exchanges.4.7/5(63)
https://www.kay.com/kay-jewelers-gold-exchange?icid=FOOTER:GOLDEXCHANGE
We buy jewelry made of precious gold (10K, 14K, 18K, 22K or 24K gold or European equivalent) or anything made of platinum 900 or 950. If your unwanted jewelry is set with diamonds or color stones, you should have those removed before sending your gold or platinum to us. We can't return or compensate you for any diamonds or color stones you send.
https://www.kay.com/kay-diamond-trade-in-services
Trade-in Policy Diamond Jewelry Upgrades & Trade-in Services You may trade in any diamond/diamond jewelry item purchased at KAY Jewelers (excluding lab-created diamonds/diamond jewelry) for a new diamond/diamond jewelry item that is at least double the trade-in value.
https://www.kayjewelersgoldexchange.com/
The Kay Jewelers Gold Exchange is an opportunity for you to sell your used, unwanted gold and platinum jewelry through a secure program from a company you know and have trusted for years. Learn more about the Kay Jewelers Gold Exchange.
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