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Consumer Rights: Our wedding rings are flawed – what to do ...

    https://www.independent.co.uk/money/spend-save/consumer-rights-our-wedding-rings-are-flawed-ndash-what-to-do-1693316.html
    If goods are faulty you should be entitled to a replacement or a refund. If a retailer refuses, Consumer Direct is the place to go for initial advice on the strength of your case, at ...Estimated Reading Time: 7 mins

Faulty products Consumer Protection

    https://www.consumerprotection.govt.nz/general-help/common-consumer-issues/faulty-products/
    The Consumer Guarantees Act (CGA) covers you for products that don’t do what they are meant to, or are defective or faulty in some way. Any products you buy should be of acceptable quality. This means the products should: be satisfactory in look and finish

Returning unwanted or faulty goods: your rights ...

    https://www.lovemoney.com/guides/19067/returning-unwanted-or-faulty-goods-your-rights
    Dec 26, 2016 · Returning faulty goods If you buy something and it turns out to be faulty, you have the right to expect the shop to sort it out either by replacing the product or giving you a refund. Some shops will try to refer you back to the manufacturer, but this is wrong: it’s the shop …

Faulty product? How to get a refund, repair or replacement ...

    https://www.which.co.uk/consumer-rights/advice/what-do-i-do-if-i-have-a-faulty-product-aTTEK2g0YuEy
    The Consumer Rights Act gives you a clear early right to reject goods that are unsatisfactory quality, unfit for purpose or not as described, and get a full refund. Contact the retailer you bought the goods from and tell it about the problem and that you want to reject the item and get your money back. Use your 30-day right to reject

Consumer information and advice from the NAJ

    https://www.naj.co.uk/advice
    As the UK's trade association for the jewellery industry, the NAJ provides advice and support for consumers. In this section, you will find useful information about jewellery, your rights and our complaints procedure.

Consumer rights - What are your consumer rights?

    https://www.rocketlawyer.com/gb/en/quick-guides/consumer-rights
    As part of your consumer rights, you have a 30-day right to reject faulty goods. This means that you can state that you no longer want the goods, as they are not of satisfactory quality, as described or fit for purpose, and claim a full refund. The time limit starts from the moment you purchase the goods.

Accepting returns and giving refunds: the law - GOV.UK

    https://www.gov.uk/accepting-returns-and-giving-refunds
    Accepting returns and giving refunds: the law. You must offer a full refund if an item is faulty, not as described or does not do what it’s supposed to. Check when you have to offer refunds and ...

What are my rights when buying second-hand goods? - Which?

    https://www.which.co.uk/consumer-rights/advice/what-are-my-rights-when-buying-second-hand-goods-apeuz1f3nYUK
    When you buy from an individual (as opposed to a retailer), the Consumer Rights Act says that the goods you get must be as they were described to you by the seller. There's no obligation on the seller to disclose any faults, but misrepresenting goods isn't allowed. For example, something second-hand should not be described as new.

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